We value the trust you place in us and recognize the importance of secure transactions and information privacy.

This Privacy Policy describes how Shri Prem Prakash Autos Pvt. Ltd Innovations (“POW – Part On Wheels”) collects, uses, shares or otherwise processes your personal information through Sparemitra.com, its mobile application, and m-site.

Collection of Your Information

When you use our Platform, we collect and store your information which is provided by you from time to time.

Information collected may include:

• Name
• Email address
• Delivery address
• Phone number
• Payment details
• IP address
• Browser information

Use of Your Information

We use your personal information to:

• Provide products and services
• Fulfill orders
• Improve customer experience
• Resolve disputes
• Detect fraud
• Send offers and updates
• Enhance platform security

Cookies

We use cookies to:

• Analyze web traffic
• Improve user experience
• Measure promotional effectiveness
• Maintain secure browsing

Sharing of Personal Information

We may share your information with:

• Internal business entities
• Payment partners
• Logistics partners
• Law enforcement agencies when legally required

Security Precautions

We maintain reasonable physical, electronic and procedural safeguards to protect your information.

Children Information

Our platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872.

Data Retention

We retain personal information only as long as necessary under applicable laws.

Your Rights

You may:

• Access your information
• Correct your information
• Update your information
• Withdraw consent

Customer Support

For queries related to privacy policy:

• Email: support@Sparemitra.com