Shri Prem Prakash Autos Pvt. Ltd Innovations Private Limited believes in helping its customers as far as possible and has a liberal cancellation policy.

Cancellation Policy

• Cancellation requests are accepted only immediately after placing the order.
• Orders already shipped cannot be canceled.

Non-Returnable Products

The following items are non-returnable:

• Fiber parts
• Plastic cowls
• Fenders
• Mirrors
• Seat covers
• Stickers
• Decals
• Engine oil

Damaged or Defective Products

Customers must report damaged or defective items within 3 days of delivery.

Refund Policy

Approved refunds may take 6-8 working days to process.

Defective Item Policy

Customers must contact customer support before returning defective items.

Damaged Goods Policy

• Refuse visibly damaged shipments.
• Notify customer support within 24 hours.
• Keep original packaging.

Wrong Item Shipped

Customers can request exchange or replacement if a wrong item is delivered.

Exchange or Replacement Timeline

Eligible exchanges or replacements must be requested within 3 days from delivery.

Return/Exchange Processing Time

• Pickup: Around 72 hours
• Inspection: Around 3 days
• Refund/Exchange initiation: Within 3 days after inspection